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Engagement : Trust : Culture

The Capacity model

Time and prioritisation

Tomorrow $ Leadership Time? Tomorrow $ New initiatives/ideas/services New markets New products Developing our people Creating coaching leaders Deeper client penetration M&A Partnerships/alliances Strategic – think time Today $ Management Time? Today $ Sales People Production Service/process Client relationship Enabling function / Admin Life-blood Leadership management Time? Today - lifeblood Accounting Tax/ Legal HR / Admin Compliance Internal Option Internal people capital Engagement EXP = Executives' performance EMP = Employees' performance CP = Company performance ∑ = sum of / all ∑ (EXP) + ∑ (EMP) = CP Exploring Engagement "Adding a Variable" such as "corporate engagement". Let's use "e" as engagement. Total Performance is : ∑ e(EXP) + ∑ e(EMP) = CP. What if "e"= 65% Options? ( coaching/mentoring/leadership development & training & well-being, D&I) How do we shift "e" from 65% to 100% Functionality IT & Infrastructure Roles/ Clarity/ Responsibility Training Client management Processes /policies Work – flow Vision New – products New markets M&A Client penetration Vertical/horizontal integration Partnerships New geographies

Understanding the difference between management and leadership and effective prioritisation:

1.Where do I spend my time, RED BLUE BLACK?
2.Do my team have clear roles and responsibilities?
3.Are my team leaders and I effective delegators?
The Capacity model
4.Are we good at holding ourselves and others to account?
5.How strategic is my thinking.
6.Am I developing my people?
7.Do we have psychological safety in our team – healthy 2-way feedback?
The Capacity model

Capacity and Vision & people Engagement

Tomorrow $ Leadership Time? Tomorrow $ New initiatives/ideas/services New markets New products Developing our people Creating coaching leaders Deeper client penetration M&A Partnerships/alliances Strategic – think time Today $ Management Time? Today $ Sales People Production Service/process Client relationship Enabling function / Admin Life-blood Leadership management Time? Today - lifeblood Accounting Tax/ Legal HR / Admin Compliance Internal Option Internal people capital Engagement EXP = Executives' performance EMP = Employees' performance CP = Company performance ∑ = sum of / all ∑ (EXP) + ∑ (EMP) = CP Exploring Engagement "Adding a Variable" such as "corporate engagement". Let's use "e" as engagement. Total Performance is : ∑ e(EXP) + ∑ e(EMP) = CP. What if "e"= 65% Options? ( coaching/mentoring/leadership development & training & well-being, D&I) How do we shift "e" from 65% to 100% Functionality IT & Infrastructure Roles/ Clarity/ Responsibility Training Client management Processes /policies Work – flow Vision New – products New markets M&A Client penetration Vertical/horizontal integration Partnerships New geographies

To grow the business

8.Are there any capacity constraints in my functions (functionality above)
9.Are there potential efficiencies to be made in our functions?
10.Are all processes and workflows clear and efficient?
11.Do we have clarity of roles and responsibilities?
The Capacity model
12.Are people 100% engaged?

Vision

13.Do we have the right environment for innovation and creativity?
14.Do we understand our client’s requirements?
15.Do we challenge our current processes?
NOTEThe individual Time Management Survey
The Capacity model

Notes