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Engagement : Trust : Culture

The DATA :         Do we have effective teams? What do high-performance teams look like?

This survey utilises data from a self-assessment psychometric test to measure individual strengths. We used strengths analysis data from approximately 400 senior executives across Nine organisations.  (CEO’s, GMs, Senior Leaders, Managers) ( 61% male, 39% female)

We provided executives with the Cappfinity Strengths online self-assessment exercise, which covers 60 strengths. The report categorises the strengths into four categories, focusing on performance, energy, and use. This is a comprehensive test with 180 validated questions, researched over ten years and sampled from 30,000 professionals. The four categories:

The report also categorises the data into five separate strength families. These families provide a framework to help individuals assess potential blind spots and areas for improvement, while highlighting their strengths profile.

We emphasise the importance of communication as a key factor in high-performing teams. The analysis below aims to evaluate an individual's potential as an effective team member and leader by examining data related to certain traits that fall within the “communication family” of strengths analysis.  Within the communication family, there are eight strengths:

Listening
Counterpoint (seeking wider perspective)
Feedback
Spotlight
Narrator
Writer
Humour
Explainer
High-performing Teams :  Strengths analysis :
The gaps & blind spots

Research shows us that high-performing teams focus on Performance, Capability and Capacity ( Katzenbach, Clutterbuck, Champoux), and evidence points us towards specific criteria that define a high-performing team, namely:

High level of Trust
High level of respect
Clear and common purpose
Willingness to manage conflict
Curiosity and appropriate challenge
The right people in the right roles
Supportive organisational context
Alignment of authority and accountability
Positive attitude towards change
Focus on using participants strengths
Secure, competent leader

The top highlighted strengths above that sit with the communication family of strengths ( Listening, counterpoint (wider perspective), and feedback were chosen as they all involve a more comprehensive systems approach, i.e. interaction with other stakeholders. They are not individually focused traits and are critical to a high-performing team. In our analysis, we added “curiosity”, which we believe dovetails with counterpoint in taking a broader perspective.  A combination of the above: listening, feedback, counterpoint and curiosity would lead to deeper ( High performing teams):

Collaboration & teamwork
Creativity
Cognitive diversity
Inclusiveness
Innovation
Growth mindset
Trust
Feedback & accountability
High-performing Teams :  Strengths analysis :
The gaps & blind spots

The Data:

We analysed how many individuals had listening, feedback, counterpoint and curiosity in their top 10 and 20 strengths. This predominantly sat within the following categories:

RSRealised strengths

LBLearned behaviours

USUnrealised strengths

A sample of 400 executives across Nine organisations

% of Particpants with Listening in top 10

and 20  listed strengths

0% 5% 10% 15% 20% 25% 6% RS 5% LB 1% 14% RS 11% LB 3% Top 10 strengths Top 20 strengths

% of Particpants with Feedback in top 10

and 20 listed strengths

0% 5% 10% 15% 20% 25% 5% RS 4% LB 1% 16% RS 10% LB 4% US 2% Top 10 strengths Top 20 strengths

% of Participants with Counterpoint in 10

and 20 listed strengths

0% 5% 10% 15% 20% 25% 30% 13% RS 12% LB 1 % 25% RS 16% LB 3% US 6% Top 10 strengths Top 20 strengths

% of Participants with Curiosity in  top 10

and 20 listed strengths

0% 5% 10% 15% 20% 25% 30% 10% RS 8% LB 2% 25% RS 14% LB 10% US 1 % Top 10 strengths Top 20 strengths
High-performing Teams :  Strengths analysis :
The gaps & blind spots

We took the analysis a step further, examining how many participants possessed more than one of the communication traits as a strength to be an effective team player and leader.  Noting, listening, feedback, and counterpoint are key in the strengths communication family. Sample size: 400 executives.

% distribution of participants that had these communication strengths in their top 20 Strengths

Listening 8% Counterpoint 18% Feedback 9% 3% 3% 0.25% 4% 1 person in 400

Our conclusion

  • The data shows alarmingly low levels of key competencies in the communication family of strengths for individuals to be effective as a team leader or part of a high-performing team. Only 14% of the sample had listening in their top 20 strengths, and 6% in their top 10 strengths.
  • We believe this is the unintended consequence of the strength “Resolver” ( the fix-it Bias). We note from Cappfinity’s recent research that this strength, as identified in a sample of 50,000 individuals, was ranked in the top 10 more than any other strength.
  • We note that the communication traits of Listening, counterpoint, Feedback and curiosity are very low.
  • We also note in our research the following:-
    • The lack of self-awareness of these underperforming traits by individuals- i.e. their “blind spots.” During individual debriefs.
    • We also observed that females had a significantly higher level of self-awareness than their male counterparts.
    • We also observed from our data, when analysing the male-female demographic, that females had significantly lower ratings of the following traits than their male counterparts: ( Self-belief / Courage / Competitive / Resilience).
High-performing Teams :  Strengths analysis :
The gaps & blind spots

Potential opportunity

Note that we can, on inception, cut our data by teams and provide a Team and Manager report for strengths.

Team Report

Managers and facilitators use the Team Profile to enhance team performance by maximising opportunities for the growth of individuals and the team as a whole. It features dominant team strengths, individuals at a glance, and a SWOT Analysis.

Manager Report

The Manager Report supports people in getting the best from their teams by summarising and developing their direct reports' key strengths. It is ideal for managers and leaders to develop talent and have effective onboarding conversations.